شركة التعمير لأنظمة المعلومات (MIS) تعلن عن وظيفة أخصائي Ultimus في الرياض

Key Responsibilities

• Support and develop Ultimus workflows and business-process applications.
• Configure, enhance, and troubleshoot workflows and applications.
• Troubleshoot workflow, application, and integration issues.
• Support integrations between Ultimus and external systems or enterprise applications.
• Participate in releases, upgrades, testing, deployment, and disaster recovery (DR) activities.
• Perform incident troubleshooting and root-cause analysis and implement corrective actions.
• Support regression testing and post-deployment validation.
• Maintain technical documentation, support procedures, and knowledge-transfer materials.
• Coordinate with business users, application teams, infrastructure, security, and vendors as required.

Required Education & Qualifications

• BCs. degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or a related field.
• 3+ Yrs. of relevant experience with the Ultimus platform.
• Hands-on experience in workflow and business-process application development.
• Experience integrating Ultimus with external entities and enterprise systems.
• Experience in production support, incident troubleshooting, and problem resolution.
• Understanding of disaster recovery (DR), high availability, and business continuity requirements.
• Experience supporting upgrades, deployments, configuration changes, and regression testing.

Technical & Professional Capabilities

• Ability to work effectively in enterprise production and managed-services environments.
• Ability to troubleshoot incidents, perform root-cause analysis, and implement corrective actions.
• Ability to participate in controlled change, release, and deployment activities.
• Ability to support system/platform upgrades, including preparation, testing, deployment, and post-upgrade validation.
• Ability to maintain accurate technical documentation and participate in knowledge-transfer activities.
• Ability to coordinate effectively with business users, technical teams, security, infrastructure, and vendors.
• Ability to work in accordance with established IT service-management and change-management processes.