وظيفة مدير حسابات مبيعات شاغرة لدى Ultimate Solutions Company في الرياض

Job Description

Account Manager - IT Infrastructure & Servers

Position Overview

The Account Manager will be responsible for managing customer accounts and driving sales of IT infrastructure, servers, networking, data center, storage, virtualization, and technical support services. The role requires a strong understanding of infrastructure solutions and the ability to translate customer requirements into suitable technical and commercial solutions.

Key Responsibilities

• Manage and develop relationships with existing and potential customers.
• Identify and pursue new business opportunities within IT infrastructure and technology services.
• Sell and promote servers, storage, networking equipment, virtualization, data center solutions, and IT infrastructure services.
• Understand customer infrastructure requirements and coordinate with technical teams to propose appropriate solutions.
• Prepare quotations, proposals, and commercial offers.
• Manage the complete sales cycle from lead generation to negotiation, closing, and delivery.
• Identify opportunities for cross-selling and up-selling within existing accounts.
• Follow up on maintenance contracts, warranties, licenses, subscriptions, and service renewals.
• Coordinate with technical and operations teams to ensure successful delivery of sold solutions.
• Conduct customer meetings, presentations, and solution discussions.
• Maintain strong relationships with key decision-makers and IT departments.
• Monitor customer requirements, upcoming projects, and infrastructure expansion plans.
• Maintain accurate sales opportunities, customer information, quotations, and activities in the CRM.
• Achieve assigned sales targets and KPIs.
• Monitor market trends, competitors, and new infrastructure technologies.
• Prepare regular sales forecasts and account reports for management.

Solutions & Technologies

The Account Manager should have exposure to areas such as:

• Physical & Virtual Servers
• Server Hardware & Infrastructure
• Storage Solutions
• Data Center Solutions
• Networking & Network Infrastructure
• Virtualization Solutions
• Backup & Disaster Recovery
• Cloud Infrastructure
• IT Infrastructure Management
• Hardware & Software Licensing
• IT Support & Maintenance
• Annual Maintenance Contracts (AMC)
• System Integration Services

Required Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
• 3-5 years of experience in IT sales, account management, technology sales, or business development.
• Experience selling servers, networking, storage, infrastructure, or IT services.
• Good understanding of IT infrastructure and data center technologies.
• Strong B2B sales and customer relationship management skills.
• Excellent communication, negotiation, and presentation skills.
• Ability to understand customer requirements and coordinate with technical teams.
• Strong commercial and problem-solving skills.
• Good command of English; Arabic is an advantage.
• Experience with CRM and Microsoft Office.

Key Performance Indicators (KPIs)

• Achievement of assigned sales and revenue targets.
• New customer acquisition.
• Revenue generated from existing accounts.
• Infrastructure project sales.
• Renewal and maintenance contract revenue.
• Cross-selling and up-selling performance.
• Number of qualified opportunities generated.
• Customer retention and satisfaction.
• Sales conversion rate.
• Accuracy of sales forecasting and pipeline management.