وظيفة أخصائي خدمات وتجربة الضيوف شاغرة لدى LIV by Yamama في الرياض

About LIV by Yamama

This role is on behalf of LIV by Yamama, a modern serviced-living brand operated by Chapter One

under our White Label model. LIV by Yamama offers flexible, design-led accommodation tailored

for both long- and short-term stays, blending the comfort of home with the service standards of a

hotel. With a focus on style, convenience, and exceptional guest experiences, LIV by Yamama is

redefining serviced living across Saudi Arabia.

The Role

As a Guest Experience Specialist, you’re not just the face of LIV by Yamama, you’re the heartbeat

of the guest journey.

You’ll be empowered to make decisions that delight guests, keep our

buildings looking their best, and ensure operations run like clockwork.

In this role, you’ll:

● Lead the guest experience from check-in to check-out, creating warm connections and

memorable moments.

● Act as the bridge between guests and our teams - coordinating with housekeeping,

maintenance, and external partners to keep everything seamless.

● Be the eyes and ears of the property, ensuring every apartment meets LIV by Yamama’s

high standards of quality, cleanliness, and comfort.

● Wear many hats: part sales champion, part experience curator, part auditor, part

problem-solver and always a positive ambassador for the brand.

● Stay proactive and empowered, making real-time decisions to resolve issues and elevate

the guest experience.

Who we are looking for

● You value ethics, integrity, respect and collaboration in everything you do

● You genuinely love people and bring positive energy to every interaction.

● For you, hospitality isn’t just your job, it’s a way of life.

● You are confident, upbeat, and not afraid to make decisions that create a great guest

experience and team environment.

● You are a natural problem-solver who sees challenges as opportunities to make someone’s

day better.

● You are tech-friendly and quick to learn new tools that make work (and life) easier.

● You are organized (but handle chaos well), proactive, and ready to thrive in a dynamic,

fast-moving environment. (very fast, not just fast)

● You are based in Riyadh, Saudi Arabia, or are excited to relocate.

Preferred qualifications

The person and who you are comes first.

What we promise

● Fun

● Chaos

● Opportunity

● Fairness

● Respect

● Empowerment