PATTIS INTERNATIONAL تعلن عن وظيفة مضيفة في الخبر

Company Description PATTIS INTERNATIONAL is a leading company that manages restaurants and food and beverage brands across Saudi Arabia and beyond. It is home to the flagship Pattis restaurant, offering a Mediterranean dining experience, along with a diverse portfolio of distinctive concepts. The company is expanding across Saudi Arabia, setting new standards in dining and hospitality. PATTIS INTERNATIONAL also delivers high-class event and catering management services, creating memorable experiences for guests. With an innovative approach and strong commitment to excellence, the company focuses on bringing joy through food, service, and art.
Role Description The Host role at PATTIS INTERNATIONAL is a full-time, on-site position based in Al Khobar. The Host is responsible for greeting guests warmly upon arrival, managing waitlists, and coordinating seating to ensure a smooth and efficient flow in the dining area. Daily responsibilities include handling reservations, answering phone inquiries, and providing accurate information about the restaurant, menu, and special events. The Host supports the service team by communicating guest needs and preferences, maintaining a clean and organized reception area, and resolving guest concerns promptly and professionally. This role requires consistent collaboration with the front-of-house team to deliver an exceptional guest experience from arrival to departure.
Qualifications

• Strong interpersonal skills and the ability to build rapport with guests and team members.
• Experience handling reservations and managing seating plans in a restaurant or hospitality environment.
• Clear and professional communication skills, both in-person and over the phone.
• Proven customer service abilities, with a focus on creating a welcoming and inclusive atmosphere.
• Professional phone etiquette and confidence in managing guest inquiries and bookings.
• Attention to detail, reliability, and the ability to remain calm in a fast-paced environment.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.
• Previous experience in hospitality or restaurant front-of-house roles is an advantage; proficiency in English and Arabic is a plus.