PULSE MENA تعلن عن وظيفة مساعد دعم افتراضي عن بُعد في الرياض
Virtual Support Assistant - Remote
تفاصيل الوظيفة
تعلن شركة PULSE MENA عن حاجتها إلى مساعد دعم افتراضي (عن بُعد) للانضمام إلى فريقها في مدينة الرياض، المملكة العربية السعودية. الوظيفة مناسبة لمن يرغب في بدء مسيرته في مجال الإدارة أو تطويرها ضمن بيئة عمل مهنية عن بُعد.
نبذة عن الوظيفة
نبحث عن مساعد دعم افتراضي يتّسم بالموثوقية والتنظيم والدقة في التفاصيل، لتقديم الدعم الإداري والكتابي عن بُعد لفريق العمل. لا يُشترط وجود خبرة مهنية سابقة، إذ سيتم توفير التدريب والإرشاد اللازمين. يشمل العمل إدخال البيانات، وإعداد المستندات، والمراسلات عبر البريد الإلكتروني، وجدولة المواعيد، وحفظ السجلات، وإدارة الملفات، وغيرها من المهام الإدارية اليومية.
المهام والمسؤوليات
- تقديم الدعم الإداري والكتابي العام للإدارة وأعضاء الفريق.
- إعداد المستندات والتقارير وجداول البيانات والمراسلات وتحريرها وتنسيقها وتنظيمها.
- الحفاظ على سجلات رقمية دقيقة وأنظمة أرشفة إلكترونية منظمة.
- متابعة المهام والطلبات والمستندات والمواعيد النهائية المعلقة.
- إدخال البيانات وتحديثها بدقة في قواعد بيانات الشركة وجداولها وأنظمتها الداخلية، والتحقق من صحتها واكتمالها قبل إدخالها.
- تحديد البيانات الناقصة أو غير الصحيحة أو المكررة، والإبلاغ عن أي تناقضات، وإجراء فحوصات دورية لجودة البيانات.
- مراقبة صناديق البريد الإلكتروني المحددة وتنظيمها عند الحاجة، والرد على الرسائل الروتينية بمهنية وسرعة، وتحويل الاستفسارات إلى الجهة المختصة.
- التواصل المهني مع الزملاء والعملاء والموردين وأصحاب المصلحة الآخرين.
- المساعدة في جدولة المواعيد والاجتماعات والمكالمات الافتراضية، وإرسال دعوات الاجتماعات والتذكيرات، وتسجيل محاضر الاجتماعات وتوزيعها عند الطلب.
- إنشاء المجلدات الإلكترونية وتنظيمها، ورفع المستندات وتحميلها وإعادة تسميتها وتصنيفها وأرشفتها وفق إجراءات الشركة.
- الالتزام بإجراءات العمل عن بُعد وأمن المعلومات وحماية البيانات وسرية المعلومات.
- تحقيق الدقة والالتزام بالمواعيد في إنجاز المهام، والاستجابة للاتصالات ضمن الأطر الزمنية المناسبة.
- حضور الاجتماعات الافتراضية والدورات التدريبية حسب الحاجة.
الشروط والمتطلبات
- شهادة الثانوية العامة أو ما يعادلها.
- خبرة سابقة في المجال الإداري أو خدمة العملاء أو الأعمال الكتابية أو إدخال البيانات (ميزة إضافية وليست شرطاً).
- معرفة أساسية ببرامج Microsoft Word وExcel وOutlook أو ما شابهها.
- الإلمام بتطبيقات الحوسبة السحابية مثل Google Docs وGoogle Sheets وGoogle Drive يُعد ميزة.
- القدرة على تعلم الأنظمة والتطبيقات الإلكترونية الجديدة.
- توفر اتصال موثوق بالإنترنت.
- توفر جهاز حاسب مناسب أو معدات تقدمها الشركة حسب سياستها.
- توفر مساحة عمل هادئة ومناسبة لإنجاز المهام وحضور الاجتماعات الافتراضية.
- القدرة على التواصل بشكل مستمر خلال ساعات العمل المحددة.
- إلمام أساسي بأدوات التواصل والتعاون الافتراضي.
- مناسبة للمبتدئين الراغبين في بدء مسيرتهم الإدارية، مع توفير تدريب على أنظمة الشركة وإجراءاتها.
المهارات المطلوبة
- دقة عالية في التفاصيل والعمل.
- مهارات تنظيم جيدة وإدارة فعالة للوقت.
- كفاءة أساسية في استخدام الحاسب، ومهارات جيدة في الكتابة وإدخال البيانات.
- مهارات كتابية مهنية وتواصل شفهي جيد.
- القدرة على تنفيذ التعليمات المكتوبة والشفهية، وترتيب الأولويات.
- القدرة على العمل باستقلالية بإشراف محدود، والالتزام بالمواعيد النهائية في بيئة عمل عن بُعد.
- مهارات جيدة في حل المشكلات.
- المهنية والكتمان عند التعامل مع المعلومات السرية.
- الرغبة في التعلم وقبول الملاحظات.
- الموثوقية والالتزام بالمواعيد والحضور.
- القدرة على التكيّف مع تغير الأولويات وطلب التوضيح عند الحاجة.
- الرغبة في تطوير المهارات الإدارية والمهنية.
- الصبر والاحترام في التعامل مع الآخرين.
عرض النص الأصلي للإعلان
Job Summary
We are seeking a reliable, organized, and detail-oriented Virtual Support Assistant - Remote to provide remote administrative and clerical support to our team. This position is ideal for an individual looking to begin or develop a career in administration while working in a professional remote environment.
The successful candidate will assist with data entry, document preparation, email correspondence, scheduling, record keeping, file management, and other day-to-day administrative duties. Previous professional experience is helpful but not required, as training and guidance will be provided.
The ideal candidate is dependable, comfortable using computers, able to communicate professionally, and capable of managing assigned tasks independently while meeting deadlines.
Key Responsibilities
Administrative Support
The Ideal Candidate Should Have
Candidates Should Have
Entry Level
This position is suitable for candidates beginning their administrative careers. Previous office experience is not essential for candidates who demonstrate strong organizational abilities, computer literacy, professionalism, attention to detail, and a willingness to learn.
Training will be provided on company-specific systems, procedures, and administrative processes.
Key Performance Expectations
The Employee Will Be Expected To
We Are Looking For Someone Who Is
Typical daily responsibilities may include checking and responding to emails, entering information into spreadsheets or databases, updating company records, organizing electronic files, preparing documents, scheduling meetings, following up on outstanding requests, attending virtual team meetings, and completing administrative assignments from supervisors.
Equal Opportunity Statement
We are committed to providing equal employment opportunities and creating an inclusive working environment. Qualified applicants will be considered based on their skills, qualifications, experience, and ability to perform the responsibilities of the position.
Application Requirements
Interested candidates should submit an up-to-date resume/CV highlighting their education, relevant skills, computer proficiency, administrative experience (if applicable), and contact information.
Candidates with limited professional experience are encouraged to apply if they possess strong communication, organizational, computer, and time-management skills.
We are seeking a reliable, organized, and detail-oriented Virtual Support Assistant - Remote to provide remote administrative and clerical support to our team. This position is ideal for an individual looking to begin or develop a career in administration while working in a professional remote environment.
The successful candidate will assist with data entry, document preparation, email correspondence, scheduling, record keeping, file management, and other day-to-day administrative duties. Previous professional experience is helpful but not required, as training and guidance will be provided.
The ideal candidate is dependable, comfortable using computers, able to communicate professionally, and capable of managing assigned tasks independently while meeting deadlines.
Key Responsibilities
Administrative Support
- Provide general administrative and clerical support to management and team members.
- Prepare, edit, format, and organize documents, reports, spreadsheets, and correspondence.
- Maintain accurate digital records and electronic filing systems.
- Organize documents and ensure files can be easily located when needed.
- Assist with routine administrative projects and assignments.
- Track outstanding tasks, requests, documents, and deadlines.
- Perform other administrative duties as assigned.
- Enter and update information accurately in company databases, spreadsheets, and internal systems.
- Review information for accuracy and completeness before entering it into company systems.
- Maintain customer, employee, supplier, project, or other business records as required.
- Identify missing, incorrect, or duplicate information and report discrepancies when necessary.
- Perform routine data-quality checks.
- Maintain organized electronic files and records.
- Handle confidential information appropriately and securely.
- Monitor and organize designated email inboxes when required.
- Respond to routine emails professionally and promptly.
- Forward inquiries and requests to the appropriate team member or department.
- Follow up on outstanding information, documents, and administrative requests.
- Communicate professionally with colleagues, customers, vendors, and other stakeholders.
- Assist with drafting routine emails, letters, notices, and internal communications.
- Assist with scheduling appointments, meetings, and virtual calls.
- Maintain calendars and update scheduled activities when necessary.
- Send meeting invitations and reminders.
- Assist with coordinating meeting times between team members.
- Prepare basic meeting materials and agendas when requested.
- Record and distribute meeting notes or action items where required.
- Create and maintain organized electronic folders and filing systems.
- Upload, download, rename, categorize, and archive documents according to company procedures.
- Assist with converting, combining, or organizing digital documents when required.
- Ensure documents are properly labeled and stored.
- Retrieve files and information for authorized employees when requested.
- Maintain confidentiality when handling company, employee, and customer records.
- Maintain regular communication with supervisors and team members while working remotely.
- Attend virtual meetings and training sessions as required.
- Provide progress updates on assigned tasks.
- Use company-approved communication and collaboration platforms.
- Maintain an appropriate and professional remote working environment.
- Follow company procedures relating to remote work, information security, confidentiality, and data protection.
- High school diploma, secondary school certificate, GED, or equivalent.
- Previous administrative, customer service, clerical, or data-entry experience is beneficial but not required.
- Basic knowledge of Microsoft Word, Excel, Outlook, or similar applications.
- Familiarity with Google Docs, Google Sheets, Google Drive, or similar cloud-based applications is an advantage.
- Comfortable learning new computer systems and online applications.
- Good written and verbal communication skills.
- Basic numerical and data-entry skills.
The Ideal Candidate Should Have
- Strong attention to detail and accuracy.
- Good organizational skills.
- Basic computer proficiency.
- Good typing and data-entry skills.
- Professional written communication skills.
- Effective time-management skills.
- Ability to follow written and verbal instructions.
- Ability to prioritize assigned tasks.
- Ability to work independently with minimal supervision.
- Ability to meet deadlines in a remote working environment.
- Good problem-solving skills.
- Professionalism and discretion when handling confidential information.
- Willingness to learn and accept feedback.
- Dependability and punctuality.
Candidates Should Have
- Reliable internet access.
- Access to a suitable computer or company-provided equipment, depending on company policy.
- A quiet and appropriate workspace for completing assigned duties and attending virtual meetings.
- Ability to communicate consistently during scheduled working hours.
- Basic familiarity with virtual communication and collaboration tools.
Entry Level
This position is suitable for candidates beginning their administrative careers. Previous office experience is not essential for candidates who demonstrate strong organizational abilities, computer literacy, professionalism, attention to detail, and a willingness to learn.
Training will be provided on company-specific systems, procedures, and administrative processes.
Key Performance Expectations
The Employee Will Be Expected To
- Complete assigned administrative tasks accurately and on time.
- Maintain a high level of accuracy when entering and updating information.
- Respond to communications within appropriate timeframes.
- Maintain organized and up-to-date records.
- Protect confidential company and customer information.
- Attend scheduled virtual meetings and training sessions.
- Communicate professionally with supervisors, colleagues, and external contacts.
- Demonstrate reliability and consistent attendance.
- Follow company policies and remote-working procedures.
We Are Looking For Someone Who Is
- Organized and detail-oriented.
- Dependable and responsible.
- Self-motivated.
- Professional and respectful.
- Patient and willing to learn.
- Comfortable working independently.
- Able to manage routine and repetitive administrative tasks accurately.
- Adaptable to changing priorities.
- Able to ask questions when clarification is needed.
- Interested in developing their administrative and professional skills.
Typical daily responsibilities may include checking and responding to emails, entering information into spreadsheets or databases, updating company records, organizing electronic files, preparing documents, scheduling meetings, following up on outstanding requests, attending virtual team meetings, and completing administrative assignments from supervisors.
Equal Opportunity Statement
We are committed to providing equal employment opportunities and creating an inclusive working environment. Qualified applicants will be considered based on their skills, qualifications, experience, and ability to perform the responsibilities of the position.
Application Requirements
Interested candidates should submit an up-to-date resume/CV highlighting their education, relevant skills, computer proficiency, administrative experience (if applicable), and contact information.
Candidates with limited professional experience are encouraged to apply if they possess strong communication, organizational, computer, and time-management skills.
المصدر: LinkedIn - أُضيفت للموقع في 11 نوفمبر 2026
رقم الإعلان لدى المصدر: 4489914998
رقم الإعلان لدى المصدر: 4489914998
