Jasara Program Management Company تعلن عن وظيفة مدير رسوم الخدمة والإيرادات في الرياض
Service Charge & Revenue Director (Q - CO)
تفاصيل الوظيفة
شركة جسارة لإدارة البرامج (Jasara PMC) تبحث عن مدير رسوم الخدمة والإيرادات (Q - CO) للعمل في الرياض، لقيادة إطار رسوم الخدمة على مستوى المدينة، ونموذج الحوكمة، وتحسين الإيرادات بما يتماشى مع عمليات المدينة وإدارة الأصول.
المهام والمسؤوليات
- إنشاء وصيانة إطار رسوم الخدمة على مستوى المدينة، وهيكل الحوكمة، والسياسات، والمنهجيات، ومبادئ التشغيل عبر الأصول والمرافق والخدمات والمناطق المطبقة.
- تطوير والحفاظ على مبادئ توزيع رسوم الخدمة، ومنهجيات إعادة التحميل، وهياكل تصنيف التكاليف، ومتطلبات الحوكمة.
- ضمان أن تكون ترتيبات رسوم الخدمة شفافة ومنصفة وقابلة للتدقيق ومتوافقة مع الأهداف التشغيلية والتجارية المعتمدة.
- الإشراف على عمليات مراجعة رسوم الخدمة السنوية، وضوابط الحوكمة، وتحديثات المنهجية، ومتطلبات التأكيد.
- تطوير توصيات السياسة المتعلقة بمنهجيات رسوم الخدمة وترتيبات الحوكمة لمراجعة القيادة واعتمادها.
- ضمان بقاء أساليب رسوم الخدمة متوافقة مع نماذج التشغيل، وهياكل ملكية الأصول، والمسؤوليات التشغيلية، ومتطلبات المناطق.
- تعزيز الاتساق في ممارسات الشحن ومبادئ استرداد التكاليف عبر نموذج تشغيل المدينة الأوسع.
- تقديم تقارير القيادة حول فعالية حوكمة رسوم الخدمة، والمخاطر، والقضايا، وفرص التحسين.
- امتلاك وصيانة نموذج رسوم الخدمة على مستوى المدينة وترتيبات الحوكمة الداعمة.
- تنسيق المدخلات من إدارة الأصول وعمليات المدينة والمالية والمناطق والمشغلين والمستشارين الخارجيين لضمان سلامة النموذج واتساقه.
- مراجعة وتحدي افتراضات الشحن، ومنهجيات التوزيع، ومحركات التكلفة، ومخرجات النموذج لضمان اتخاذ قرارات قوية.
- ضمان أن تكون خدمات المناطق المشتركة، والبنية التحتية المشتركة، وأصول المجال العام، والخدمات على مستوى المدينة منعكسة بشكل مناسب داخل حسابات رسوم الخدمة.
- الحفاظ على افتراضات شفافة، وأدلة داعمة، وسجلات حوكمة لجميع قرارات النموذج الهامة.
- مراقبة فعالية النموذج وضمان تطور الافتراضات بما يتماشى مع نمو المدينة، وتشغيل الأصول، والنضج التشغيلي.
- تطوير معلومات الإدارة، ولوحات المعلومات، ومخرجات التقارير لدعم مراجعة القيادة واتخاذ القرارات.
- دعم المراجعات الدورية لملاءمة رسوم الخدمة، وعدالة التوزيع، وفعالية استرداد التكاليف.
- قيادة تحديد وتقييم فرص توليد الإيرادات المرتبطة بأصول المدينة والبنية التحتية والمرافق والخدمات والمناطق المشتركة.
- تقييم الفرص الناشئة التي تدعم الاستدامة التشغيلية وتعظيم القيمة من الأصول المملوكة للمدينة أو المدارة من قبلها.
- تنسيق التقييمات التجارية لتدفقات الإيرادات المحتملة، وآليات الاسترداد، ومبادرات خلق القيمة.
- تطوير مدخلات حالة العمل، والتقييمات المالية، والتوصيات الاستراتيجية للنظر فيها من قبل القيادة.
- ضمان تقييم فرص الإيرادات مقابل المتطلبات التشغيلية، وتوقعات تجربة العملاء، وأهداف المدينة طويلة الأجل.
- الحفاظ على رؤية المبادرات المدرة للإيرادات عبر المناطق والمشغلين ومحافظ الأصول.
- مراقبة تطورات السوق والاتجاهات الناشئة التي قد تخلق فرص إيرادات مستقبلية للمدينة.
- تقديم توصيات قائمة على الأدلة بشأن توليد الإيرادات المحتملة، وتحسين القيمة، وتعزيز استرداد التكاليف.
- تنسيق مدخلات النفقات التشغيلية مع عمليات المدينة والمشغلين والمالية وأصحاب المصلحة في إدارة الأصول.
- ضمان أن افتراضات رسوم الخدمة تعكس بشكل مناسب مستويات الخدمة المعتمدة، والمتطلبات التشغيلية، ونماذج تقديم الخدمة.
- العمل عن كثب مع مدير تخطيط دورة حياة الأصول وتكامله لدمج توقعات دورة الحياة، والتزامات التجديد، ومتطلبات تمويل الأصول طويلة الأجل في اعتبارات رسوم الخدمة.
- ضمان أن تكون تأثيرات تكاليف دورة الحياة وضغوط التجديد مرئية أثناء مراجعات رسوم الخدمة وتقييمات استرداد التكاليف.
- تنسيق المناقشات حول التزامات الصيانة، ومعايير الخدمة، والتعرض لدورة الحياة، وافتراضات توزيع التكاليف.
- تحدي افتراضات التكلفة عندما توجد فرص لتحسين الكفاءة أو الملاءمة أو القيمة مقابل المال.
- دعم التخطيط المتكامل من خلال رؤية واضحة للنفقات التشغيلية، والتزامات دورة الحياة، وفرص الاسترداد.
- تعزيز التوافق بين أهداف الاستدامة التشغيلية واستراتيجيات استرداد التكاليف.
- الحفاظ على نظرة موحدة على مستوى المدينة للتكاليف التشغيلية، وافتراضات رسوم الخدمة، ومنهجيات الاسترداد، وهياكل توزيع التكاليف.
- مراجعة أداء استرداد التكاليف وتحديد الفروق، والمخاطر، وقضايا الملاءمة، وفجوات الاسترداد، وتسرب الإيرادات المحتمل.
- تنسيق أنشطة التأكيد المتعلقة بحسابات رسوم الخدمة، ومنهجيات التوزيع، وافتراضات الاسترداد.
- تقديم توصيات لتحسين الشفافية والدقة والفعالية في عمليات استرداد التكاليف وإعداد تقارير رسوم الخدمة.
عرض النص الأصلي للإعلان
Jasara Program Management Company (Jasara PMC) is a leading Joint Venture between Public Investment Fund (PIF), Jacobs, and Saudi Aramco, established to deliver world-class program management services across the Kingdom of Saudi Arabia. Jasara plays a key role in supporting the realization of Saudi Vision 2030, particularly in delivering giga-projects and large-scale infrastructure developments.
We are seeking a Service Charge Director to join JASARA PMC. The role responsibility is own the city-wide service charge framework, governance and operating model, ensuring service charges, cost recovery mechanisms and revenue opportunities are consistently identified, evaluated, governed and aligned with City Operations, Asset Management and district operating requirements.
The Service Charges & Revenue Director is accountable for establishing and maintaining the city-wide service charge framework, governance model, charging methodologies and revenue optimization approach across the Qiddiya City operating model. The role provides city-wide coordination and assurance across Estate Management, City Operations, Asset
Management, Finance, districts, operators and delivery teams to ensure operational costs, common area services and shared infrastructure are appropriately understood, allocated and recoverable where applicable.The role acts as the owner and custodian of the city-wide service charge model, providing governance, oversight and assurance over cost allocation methodologies, cost recovery structures and service charge assumptions. The position also leads the identification and evaluation of revenue opportunities across city assets, facilities, infrastructure and common areas, ensuring opportunities are assessed from operational, commercial and asset-management perspectives before recommendations are escalated to senior management. The role directs the Service Charges & Revenue Senior Manager and works closely with Lifecycle Planning, Finance, Asset Management, City Operations and district stakeholders to support long-term operational sustainability, financial resilience and value optimization across the city operating model.
Key Responsibilities
Facilitate discussions on operating assumptions, service levels, allocation methodologies, charging structures and
recovery mechanisms.
Experience
Preferred Background
Technical & Functional Expectations
We are seeking a Service Charge Director to join JASARA PMC. The role responsibility is own the city-wide service charge framework, governance and operating model, ensuring service charges, cost recovery mechanisms and revenue opportunities are consistently identified, evaluated, governed and aligned with City Operations, Asset Management and district operating requirements.
The Service Charges & Revenue Director is accountable for establishing and maintaining the city-wide service charge framework, governance model, charging methodologies and revenue optimization approach across the Qiddiya City operating model. The role provides city-wide coordination and assurance across Estate Management, City Operations, Asset
Management, Finance, districts, operators and delivery teams to ensure operational costs, common area services and shared infrastructure are appropriately understood, allocated and recoverable where applicable.The role acts as the owner and custodian of the city-wide service charge model, providing governance, oversight and assurance over cost allocation methodologies, cost recovery structures and service charge assumptions. The position also leads the identification and evaluation of revenue opportunities across city assets, facilities, infrastructure and common areas, ensuring opportunities are assessed from operational, commercial and asset-management perspectives before recommendations are escalated to senior management. The role directs the Service Charges & Revenue Senior Manager and works closely with Lifecycle Planning, Finance, Asset Management, City Operations and district stakeholders to support long-term operational sustainability, financial resilience and value optimization across the city operating model.
Key Responsibilities
- Service Charge Framework and Governance
- Establish and maintain the city-wide service charge framework, governance structure, policies, methodologies and
- Develop and maintain service charge allocation principles, recharge methodologies, cost categorization structures and
- Ensure service charge arrangements are transparent, equitable, auditable and aligned with approved operational and
- Own annual service charge review processes, governance controls, methodology updates and assurance requirements
- Develop policy recommendations relating to service charge methodologies and governance arrangements for leadership
- Ensure service charge approaches remain aligned with operating models, asset ownership structures, operational
- Promote consistency in charging practices and cost recovery principles across the wider city operating model
- Provide leadership reporting on service charge governance effectiveness, risks, issues and improvement opportunities
- City-Wide Service Charge Model Ownership
- Own and maintain the city-wide service charge model and supporting governance arrangements
- Coordinate inputs from Asset Management, City Operations, Finance, districts, operators and external advisors to ensure
- Review and challenge charging assumptions, allocation methodologies, cost drivers and model outputs to ensure robust
- Ensure common area services, shared infrastructure, public realm assets and city-wide services are appropriately
- Maintain transparent assumptions, supporting evidence and governance records for all significant model decisions
- Monitor model effectiveness and ensure assumptions evolve in line with city growth, asset commissioning and operational
- Develop management information, dashboards and reporting outputs to support leadership review and decision making
- Support periodic reviews of service charge affordability, allocation fairness and cost recovery effectiveness
- Revenue Strategy and Commercial Opportunity Assessment
- Lead the identification and evaluation of revenue-generating opportunities associated with city assets, infrastructure,
- Assess emerging opportunities that support operational sustainability and maximize value from city-owned or city-
- Coordinate commercial evaluations of potential revenue streams, recovery mechanisms and value-generation initiatives
- Develop business case inputs, financial assessments and strategic recommendations for leadership consideration
- Ensure revenue opportunities are evaluated against operational requirements, customer experience expectations and
- Maintain visibility of revenue-generating initiatives across districts, operators and asset portfolios
- Monitor market developments and emerging trends that may create future revenue opportunities for the city
- Provide evidence-based recommendations regarding potential revenue generation, value optimization and cost recovery
- OPEX and Lifecycle Cost Integration
- Coordinate operating expenditure inputs with City Operations, operators, Finance and Asset Management stakeholders
- Ensure service charge assumptions appropriately reflect approved service levels, operational requirements and operating
- Work closely with the Asset Lifecycle Planning & Integration Director to incorporate lifecycle forecasts, renewal obligations
- Ensure lifecycle cost impacts and renewal pressures are visible during service charge reviews and cost recovery
- Coordinate discussions regarding maintenance obligations, service standards, lifecycle exposure and cost allocation
- Challenge cost assumptions where opportunities exist to improve efficiency, affordability or value for money
- Support integrated planning through clear visibility of operational expenditure, lifecycle obligations and recovery
- Promote alignment between operational sustainability objectives and cost recovery strategies
- Financial Assurance and Cost Recovery Performance
- Maintain a consolidated city-wide view of operational costs, service charge assumptions, recovery methodologies and
- Review cost recovery performance and identify variances, risks, affordability issues, recovery gaps and potential revenue
- Coordinate assurance activities relating to service charge calculations, allocation methodologies and recovery
- Provide recommendations to improve transparency, accountability and effectiveness of cost recovery arrangements
- Support leadership reporting on cost recovery performance, service charge outcomes and operational affordability
- Monitor trends, exceptions and performance indicators to identify emerging risks and improvement opportunities
- Ensure service charge arrangements remain sustainable and support long-term operational and financial objectives
- Develop governance reporting and performance dashboards covering cost recovery effectiveness and financial resilience
- District, Operator and Stakeholder Interface
- Build strong working relationships with districts, operators, City Operations, Asset Management, Finance and governance
- Coordinate stakeholder engagement activities associated with service charges, revenue generation and cost recovery
Facilitate discussions on operating assumptions, service levels, allocation methodologies, charging structures and
recovery mechanisms.
- Ensure district and operator requirements are captured, reviewed and appropriately reflected within service charge
- Support resolution of service charge and cost allocation issues through structured engagement, analysis and
- Promote transparency and understanding of charging methodologies and governance requirements across stakeholders
- Support senior leadership engagement on financially significant recovery, charging and revenue matters
- Facilitate cross-functional reviews of emerging operational, commercial and cost recovery challenges
- Consultant and Commercial Management
- Define scopes, deliverables, acceptance criteria and performance requirements for consultants supporting service charge
- Manage consultant activities, outputs, recommendations and reporting requirements
- Review benchmarking studies, financial assessments, charge methodologies, governance recommendations and
- Ensure consultant outputs are evidence-based, practical and aligned with Estate Management objectives
- Coordinate independent reviews and specialist assessments as required to support decision making
- Escalate significant findings, risks, opportunities and recommendations to senior management where appropriate
- Ensure consultant recommendations are translated into practical governance improvements and decision-support
- Promote effective knowledge transfer and capability development through external specialist engagements
- Continuous Improvement, Benchmarking and Reporting
- Promote continual improvement of service charge governance, cost recovery methodologies and revenue opportunity
- Coordinate benchmarking exercises through specialist consultants to compare service charge practices, cost recovery
- Monitor industry developments, regulatory changes, operational trends and emerging practices that may impact service
- Develop dashboards, management reports and executive briefings covering service charge performance, revenue
- Review governance effectiveness and identify opportunities to improve efficiency, transparency and value creation
- Support the development of Estate Management capability through guidance, workshops, governance routines and
- Maintain lessons learned and continuous improvement processes for service charge and revenue management activities
- Promote evidence-based decision making through high-quality reporting and performance analysis
Experience
- Minimum 15 years of progressive experience in service charges, commercial management, cost recovery, financial
- Proven experience developing, managing or governing service charge models and cost allocation methodologies within
- Experience evaluating revenue opportunities, commercial initiatives, cost recovery strategies and financial sustainability
- Experience coordinating operational, asset management and finance stakeholders to develop evidence-based
- Experience managing consultants, specialist advisors and commercial studies
- Experience supporting executive-level decision making through financial modelling, governance reporting and commercial
- Experience within large-scale destinations, cities, infrastructure programs, mixed-use developments, public realm
Preferred Background
- Background in service charge governance, estate management, property management, commercial management,
- Practical exposure to city operations, asset management, operational readiness, lifecycle planning and cost recovery
- Experience working across finance, operations, asset management and governance functions to support sustainable
Technical & Functional Expectations
- Service charge governance, allocation methodologies and cost recovery frameworks
- Financial analysis, business case development and commercial evaluation
- Revenue opportunity identification, assessment and value optimization
- Operating expenditure analysis and stakeholder coordination
- Lifecycle cost integration and long-term operational sustainability considerations
- Benchmarking, assurance reviews, performance reporting and governance controls
- Consultant management, commercial oversight and executive-level reporting
- Cross-functional stakeholder engagement and complex decision support
- Bachelor's degree in Finance, Accounting, Economics, Real Estate, Asset Management, Business Administration,
- Master's degree in a relevant discipline is preferred
- Professional certification or membership in finance, service charge management, commercial management, asset
المصدر: LinkedIn - أُضيفت للموقع في 4 سبتمبر 2026
رقم الإعلان لدى المصدر: 4458101013
رقم الإعلان لدى المصدر: 4458101013