وظيفة ضابط منع خسائر شاغرة لدى دلتا هوتيلز آند ريزورتس في مكة وجدة
Loss Prevention Officer ( Saudi Nationals Only )
تفاصيل الوظيفة
فرصة عمل لدى Delta Hotels and Resorts® في جدة، السعودية، لوظيفة مسؤول منع الخسائر (للسعوديين فقط). دوام كامل.
المهام والمسؤوليات
- التجول في جميع أرجاء المنشأة ومساعدة النزلاء في الدخول إلى غرفهم.
- مراقبة كاميرات المراقبة المغلقة وأنظمة الإنذار المحيطية والطارئة ونظام السلامة من الحرائق.
- قفل مداخل المنشأة عند الحاجة وإجراء تفتيش يومي للمخاطر المادية.
- الاستجابة للحوادث، الاتصال بخدمات الطوارئ، أو تقديم الإسعافات الأولية والإنعاش القلبي الرئوي عند اللزوم.
- مساعدة النزلاء والموظفين أثناء حالات الطوارئ وإبلاغ الجهات المختصة بالحوادث.
- تهدئة الاضطرابات بين النزلاء/الموظفين، واستدعاء المساعدة الخارجية عند الحاجة.
- إعداد تقارير الحوادث لتوثيق جميع الأحداث المتعلقة بالأمن ومنع الخسائر.
- معالجة جميع المقاطعات والشكاوى وحل مواقف الخطر.
- مرافقة أي شخص غير مرغوب فيه خارج المنشأة دون تعطيل سير العمل.
- التوجه إلى مواقع حوادث السيارات والسرقات واستخدام رموز الاستجابة المناسبة.
- إكمال ملخص وردية عمل (Shift Summary) وتقرير النشاط اليومي لقسم منع الخسائر.
- المحافظة على سرية تقارير الأمن والمنشأة، والإفصاح عنها فقط للأشخاص المصرح لهم.
- إجراء التحقيقات وجمع الأدلة ومقابلة الأطراف المعنية.
- اتباع سياسات الشركة وإجراءاتها، الإبلاغ عن الحوادث والإصابات وظروف العمل غير الآمنة، إتمام التدريب على السلامة والشهادات.
- الحفاظ على مظهر الزي الرسمي والشخصي نظيفاً ومهنياً، وحماية أصول الشركة.
- الترحيب بجميع النزلاء وفق معايير الشركة، وتلبية احتياجات الخدمة، ومساعدة الأشخاص ذوي الإعاقة، وشكر النزلاء بصدق.
- التحدث بلغة واضحة ومهنية، وإعداد ومراجعة المستندات المكتوبة بدقة واكتمال.
- تطوير علاقات عمل إيجابية مع الآخرين ودعم الفريق لتحقيق الأهداف المشتركة.
- الامتثال لمعايير ضمان الجودة واجتياز اختبارات التفتيش البصري للأدوات والمعدات.
- الوقوف أو الجلوس أو المشي لفترات طويلة أو طوال نوبة العمل.
- رفع وحمل ودفع وسحب ووضع أشياء يصل وزنها إلى 50 رطلاً دون مساعدة، وأكثر من 75 رطلاً بمساعدة.
- الإمساك بالأشياء وتدويرها والتعامل معها بأحجام وأوزان مختلفة باستخدام المهارات الحركية الدقيقة والتنسيق بين اليد والعين.
- التحرك عبر مساحات ضيقة ومحصورة ومرتفعة، والتنقل على الأسطح المنحدرة وغير المستوية والسلالم والمنحدرات الخدمية.
- الوصول فوق الرأس وأسفل الركبتين بما في ذلك الانحناء والالتواء والسحب والانحناء للأمام.
- أداء المهام الأخرى المعقولة التي يطلبها المشرفون.
الشروط والمتطلبات
- الجنسية السعودية (حسب اشتراط الإعلان).
- شهادة الثانوية العامة أو ما يعادلها (GED).
- لا يشترط خبرة عمل سابقة.
- لا يشترط خبرة إشرافية.
- لا يشترط رخصة أو شهادة مهنية محددة.
المهارات المطلوبة
- القدرة على قراءة المعلومات والتحقق منها بصرياً في صيغ متعددة (مثل الطباعة الصغيرة).
- القدرة على إدخال واسترجاع معلومات العمل باستخدام الحاسوب وأنظمة نقاط البيع.
- التحرك بالسرعة المطلوبة للاستجابة لمواقف العمل (الجري والمشي والهرولة).
- القدرة على الوقوف والجلوس والمشي لفترات طويلة أو طوال نوبة العمل.
- رفع وحمل ودفع وسحب ووضع أشياء يصل وزنها إلى 50 رطلاً دون مساعدة، وأكثر من 75 رطلاً بمساعدة.
- الإمساك بالأشياء وتدويرها والتعامل معها بأحجام وأوزان مختلفة بمهارات حركية دقيقة وتنسيق يدوي بصري.
- التحرك عبر مساحات ضيقة ومحصورة ومرتفعة والتنقل على الأسطح المنحدرة وغير المستوية والسلالم والمنحدرات.
- الوصول فوق الرأس وأسفل الركبتين مع الانحناء والالتواء والسحب والانحناء للأمام.
- مهارات التواصل الواضح والمهني باللغتين العربية والإنجليزية (حسب متطلبات العمل).
- مهارات التعامل مع كاميرات المراقبة وأنظمة الإنذار وأنظمة السلامة من الحرائق.
- مهارات الإسعافات الأولية والإنعاش القلبي الرئوي والاستجابة لحالات الطوارئ.
- مهارات كتابة التقارير بدقة وحفظ المعلومات السرية.
- مهارات العمل ضمن فريق وحل النزاعات.
- الاهتمام بالتفاصيل والقدرة على فحص الأدوات والمعدات بصرياً للكشف عن العيوب.
عرض النص الأصلي للإعلان
Additional Information
Job Number 26056367
Job Category Loss Prevention & Security
Location 3243 Al Salam Street, Jeddah, Saudi Arabia, Saudi Arabia, 23613VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Number 26056367
Job Category Loss Prevention & Security
Location 3243 Al Salam Street, Jeddah, Saudi Arabia, Saudi Arabia, 23613VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
المصدر: LinkedIn - أُضيفت للموقع في 13 سبتمبر 2026
رقم الإعلان لدى المصدر: 4465475915
رقم الإعلان لدى المصدر: 4465475915