وظيفة مشرف مجتمع شاغرة لدى Azure بمدينة الرياض

Community Supervisor

Job Purpose

The Community Supervisor is responsible for creating a vibrant, inclusive, and engaging living environment within the compound. This role focuses on communication, relationship-building, and community engagement, rather than operational ticketing or maintenance requests.

The Community Supervisor ensures that residents feel welcomed, informed, and connected by introducing and managing recurring activities for adults and children, organizing community events, and serving as the compound’s main point of contact for all community-related matters.

A European background is preferred, along with previous experience in the same sector, residential compounds, hospitality, or hotels.

Key Roles & Responsibilities

Resident Relations & Communication

• Lead residents through their move-in orientation, introducing them to community rules, regulations, facilities, and communication channels.
• Welcome new residents and ensure they are smoothly integrated into the community.
• Address and mediate interpersonal issues between residents, including children, while de-escalating situations professionally and fairly.
• Maintain regular communication with residents to ensure they are informed about community updates, events, and activities.
• Collect and share resident feedback with the Compound Manager to improve services, engagement initiatives, and the overall resident experience.
• Act as the main point of contact for all community-related matters.

Community Engagement & Events

• Plan, coordinate, and execute the annual community events calendar in collaboration with the Marketing Team.
• Organize social and cultural events such as National Day celebrations, family gatherings, movie nights, seasonal celebrations, and themed community events.
• Be present and actively involved during events to interact with residents, strengthen relationships, and represent management professionally.
• Coordinate with vendors, event companies, entertainers, and external partners to host recurring activities and themed weekends for families and residents.
• Monitor resident participation and feedback to continuously improve future events and activities.
• Support marketing efforts by providing event details, photos, participation updates, and resident engagement insights.

Sports & Recreation Activities

• Develop and oversee sports and recreation programs for residents.
• Organize tournaments, leagues, friendly matches, and community sports days.
• Collaborate with coaches, fitness instructors, and recreation providers to manage regular training sessions for adults, teens, and children.
• Source, evaluate, and onboard new sports coaches and activity providers, such as football, padel, swimming, tennis, fitness, yoga, and other recreational activities.
• Plan and supervise weekly activities such as kids’ games, teens’ gatherings, family activities, and community fitness sessions.
• Work closely with the Marketing and Recreation teams to promote participation and ensure smooth execution of all programs and events.
• Ensure all activities are inclusive, safe, well-organized, and aligned with residents’ interests.

Preferred Skills & Qualifications

• Bachelor’s degree in Hospitality, Business Administration, Event Management, Community Management, or a related field is preferred.
• Minimum of 5-9 years of experience in community relations, event coordination, hospitality, hotels, residential compounds, lifestyle management, or similar roles.
• Previous experience in the same sector, residential communities, compounds, hotels, or hospitality industry is highly preferred.
• European background is preferred.
• Excellent communication, interpersonal, and relationship-building skills.
• Strong mediation, conflict resolution, and problem-solving abilities.
• Experience in planning and managing community events, family activities, sports programs, and recreational initiatives.
• Ability to coordinate with vendors, coaches, instructors, and external service providers.
• Strong organizational skills with the ability to manage multiple activities and events at the same time.
• Professional appearance, positive attitude, and resident-focused mindset.
• Fluent in English.